How's your internet?
What then are the findings?
Thirty four respondents reported experiencing problems with their home internet access, with 16 complaining about regular short interruptions in service; 9 about crawling internet, 10 about outages lasting longer than 5 minutes, and 13 having trouble connecting with multiple devices.
Note: Respondents’ answers were recorded using five-point scales. For the first question on the chart above, code ‘5’ corresponded to very bad service and code ‘1’ – to very good service. For the second question, code ‘5’ corresponded to the answer ’not willing to recommend the [respective] service to a neighbor’ and code ‘1’ – to the answer ‘willing to recommend the service to the neighbor’.
Interestingly, satisfaction with customer service varies by language used by the respondent to communicate with the company. The 9 respondents who only spoke with their ISP in English rate the service almost a point higher than those who communicated with the ISP in Georgian (19 respondents). The 18 respondents reporting using a combination of languages (Georgian, Russian or English) fall in between the two. Hence, Georgian speakers appear to be the least satisfied with their ISP’s customer service.
The opinions expressed in this blog post reflect those of the authors alone, and do not necessarily represent the views of the organizations which Dustin and Hans work for.
Interview by Dustin Gilbreath
By: Dustin Gilbreath
CRRC’s third annual Methodological Conference: Transformations in the South Caucasus and its Neighbourhood
შიდა მიგრაცია საქართველოში: რა ვიცით მის შესახებ CRRC-ის კავკასიის ბარომეტრის მონაცემების საფუძვლეზე?არსებული შეფასებების თანახმად, მსოფლიო მასშტაბით შიდა მიგრანტთა რაოდენობა ბევრად აღემატება საერთაშორისო მიგრანტთა რაოდენობას. სამწუხაროდ, საქართველოში ძალიან ცოტა მონაცემი არსებობს შიდა მიგრანტების რაოდენობისა და მათი გეოგრაფიული განაწილების შესახებ. საქართველოს სტატისტიკის ეროვნული სამსახურის შინამეურნეობების ინტეგრირებული გამოკვლევები რეგულარულად აგროვებს ინფორმაციას ქვეყანაში შიდა მიგრაციის შესახებ. სახელმწიფო სერვისების განვითარების სააგენტო კოორდინაციას უწევს მოსახლეობის რეგისტრაციას საცხოვრებელი ადგილის მიხედვით.
By Till Bruckner
By Nino Zubashvili
By Dustin Gilbreath
In terms of the business findings, CRRC's Media Survey (undertaken in September/October 2009) generated extensive data that is available to help media make good business decisions. One recent presentation, summarized here, focused on showing the diversity of data that is available.
Food Safety in Georgia: views from retailers, producers and consumers in Tbilisi and Samtskhe-Javakheti
Book Review | The Post-Soviet Wars: Rebellion, Ethnic Conflict and Nationhood in the Caucasus | Christoph Zürcher
Brookings Index of Regime Weakness | State Rebuilding or State Collapse in the Caucasus | The Annals of Data
Here are some basic tips and tricks we found useful.
Book Review: Georgia Diary: A Chronicle of War and Political Chaos in the Post-Soviet Caucasus | Thomas Goltz
Visa liberalization: How much do people in Georgia know about the conditions of visa-free travel to the EU?
CRRC’s previous blog posts have shown that the population of Georgia had rather moderate expectations of the recent visa liberalization with the Schengen zone countries, especially when it comes to the question of how much ordinary people will benefit from it. Europe Foundation’s latest survey on Knowledge of and Attitudes towards the European Union in Georgia, conducted in May 2017, provides a more nuanced understanding on how people in Georgia feel about this process and to what extent they are familiar with the conditions of visa liberalization.
Visa liberalization: How much do people in Georgia know about the conditions of visa-free travel to the EU?CRRC’s previous blog posts have shown that the population of Georgia had rather moderate expectations of the recent visa liberalization with the Schengen zone countries, especially when it comes to the question of how much ordinary people will benefit from it. Europe Foundation’s latest survey on Knowledge of and Attitudes towards the European Union in Georgia, conducted in May 2017, provides a more nuanced understanding on how people in Georgia feel about this process and to what extent they are familiar with the conditions of visa liberalization.
Taking partly free voters seriously: autocratic response to voter preferences in Armenia and GeorgiaDo voters in less than democratic contexts matter or are elections simply facades used to create a veneer of democratic accountability for domestic and international actors? Within the Autocratic Response to Voter Preferences in Armenia and Georgia project, funded by Academic Swiss Caucasus Net, CRRC-Georgia and CRRC-Armenia aimed to help answer this question, at least for Georgia and Armenia. On October 27, Caucasus Survey published the results of the project in a special issue, available here.
What are young people’s values and how are these different from older generations’ values in Georgia?As Georgian society is going through social and cultural changes, it is important to understand people’s beliefs and values. Comparing the values of young people to those of the older generations is also important. This blog post summarizes the findings of a study that examined the values of young people aged 18 to 25, and analysed how these values are different from the values of older people in Georgia, based on both quantitative (World Values Survey, 2014) and qualitative data (40 in-depth interviews conducted in 2016). The study looked at values, perceptions, attitudes and tolerance towards different minority groups in Georgia. It concludes that in many cases, the younger generation shares more modern views and values, while the older generations are more inclined to support traditional values and hold conservative points of view.
In the December 2017 CRRC/NDI survey, pollution was the second most commonly named “infrastructural” issue, with 23% of the population choosing it in the respective show card. Only roads were named more often, by 33%. Approximately equal shares of men and women named pollution: 25% of women and 20% of men; similarly, there was no difference in the frequency of naming this issue by age.
The Caucasus Barometer survey regularly asks people, “Which of the following statements do you agree with: “‘People are like children; the government should take care of them like a parent’ or ‘Government is like an employee; the people should be the bosses who control the government.’” Approximately half of the population of Georgia (52%) agreed in 2017 with the former statement and 40% with the latter. Responses to this question have fluctuated to some extent over time, but overall, attitudes are nearly equally split.
But what do people want?
Georgians are enthusiastic in supporting the country’s accession to the European Union. Since 2012, when the National Democratic Institute (NDI) and CRRC-Georgia started tracking attitudes, three quarters of Georgians approved of the government’s goal of joining the EU, on average. What motivates Georgians to support the Union, or alternatively, to abandon support? A survey experiment included in the latest CRRC/NDI poll suggests potential economic burdens have a modest yet significant effect on support for membership. Results do not support the common belief that a potential military threat from Russia dampens Georgians’ support for the EU.